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Addendum - E-Government during the COVID-19 pandemic: Policy insights and the way forward

E-government has stepped up its central role as a necessary element of communication, leadership and collaboration between policy makers and society during the COVID-19 pandemic. Digital technologies have enabled broader sharing of knowledge, encouraging collaborative research to find solutions and provide transparent guidance to Governments and people. The same technologies have also been used for the rapid dissemination of false or questionable information, leading to concerns about privacy and security. Policy makers have been called upon to collect and process COVID-19-related data in an ethical, transparent, safe, interoperable, and secure manner that protects the privacy and data security of individuals. Overall, however, the benefits of using technology seem to have outweighed their drawbacks.

Sustainable Development Goals:
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