1945

Exploring the role of ICT, skills and organizational change in public sector performance

An extensive range of empirical literature over the past decades has shown that the adoption of ICTs fosters new organizational practices and requires new labour skills. Only actions simultaneously involving all these three variables can positively affect economic performance and avoid the so-called Solow paradox, i.e. an insignificant, or even negative, impact of ICT diffusion on the firm or sector competitiveness and productivity (Brynjolfsson et alii., 1997; Bocquet et al 2007; Caroli, 2001; Jorenson et al., 2005; Bartel et al., 2007).

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