The objective of this chapter is to provide a context for the guidance set out in the Handbook that targets police middle managers with operational command responsibility over responding police officers in cases of VAWG. As part of its context setting goal, the chapter will aim to reinforce the middle manager’s strategic outlook to help implement or operationalize the framework provided by the United Nations Essential Service Package for Women and Girls Subject to Violence – Core Elements and Quality Guidelines (‘ESP’). The ESP Framework aims to provide all victims/survivors of VAWG with greater access to essential and coordinated police, justice and support services.

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