Building Trust in Government

Innovations in Governance Reform in Asia

image of Building Trust in Government
The ability of governments and the global community to achieve the Millennium Development Goals, ensure security, and promote adherence to basic standards of human rights depends on people's trust in their government. This book seeks to answer many of the questions raised in reference to means of strengthening trust in government within the Asia Pacific region. Through analyses of trends within North-East Asia, South-East Asia, South Asia and the Pacific Islands and specific innovations and reforms at the country level, it provides various perspectives on the causes of the decline in trust, countries and institutions that have managed to maintain higher degrees of confidence, and governance innovations and practices that have played an important role in strengthening trust once it has faltered.



Building trust in government in the Republic of Korea: The case of the national tax service reforms

The purpose of this chapter is to explain how government innovation has improved trust in South Korean governments. For this purpose, I first describe why the Roh Moo-hyun administration (2003–2008) emphasized “principle and trust” as a vision for government innovation. I then present a case study of the National Tax Service reform. Finally, I suggest policy implications in terms of improving trust in government.


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