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Compendium of Innovative E-government Practices

Volume V

image of Compendium of Innovative E-government Practices

As information and communication technologies (ICTs) are dramatically changing the lives of people around the world, governments must come to grips with finding solutions that will increase public value to their citizens. This publication creates a venue for promoting innovative e-government solutions, services and products developed by public institutions across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry. It covers a wide range of innovative practices, such as citizens service delivery, e-participation, information access, e-health, information sharing/access, crisis management, e-accounting, e-commerce, e-customs, e-petitioning, e-voting, e-education, e-justice, e-procurement, e-taxation, e-inclusion, e-environment, gender equality, government portal, government intranet, sustainable development, open government data, etc.

English

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Chile

Digitalización Municipal is part of a national plan for digital development and integration of municipalities. The objective of this plan is to make Municipalities more accessible for citizens without them having to travel from far-away rural to urban sites. The plan has initiated several digital platforms that have to support the accessible character of the municipalities. These include platforms of digital payments to be used for commercial patents, or other taxes, and regional ordinance platforms for commercial purposes. A service platform is implemented to facilitate public service access for citizens, so that all services can be found on one single website per municipality.

English

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