Compendium of Innovative E-government Practices

Volume V

image of Compendium of Innovative E-government Practices

As information and communication technologies (ICTs) are dramatically changing the lives of people around the world, governments must come to grips with finding solutions that will increase public value to their citizens. This publication creates a venue for promoting innovative e-government solutions, services and products developed by public institutions across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry. It covers a wide range of innovative practices, such as citizens service delivery, e-participation, information access, e-health, information sharing/access, crisis management, e-accounting, e-commerce, e-customs, e-petitioning, e-voting, e-education, e-justice, e-procurement, e-taxation, e-inclusion, e-environment, gender equality, government portal, government intranet, sustainable development, open government data, etc.



Regional (Belgium, France, Germany, Greece, Romania, UK)

The current economic crisis, combined with growing citizen expectations, is placing increasing pressure on European cities to provide better and more efficient infrastructures and services, often for less cost. This trend has contributed to the growing popularity and use of the term ‘Smart City.’ Definitions of a ‘Smart City’ vary widely – ranging from the use of discrete new technology applications such as RFID and the Internet of Things through to a more holistic conception of intelligent, integrated working that is closely linked to the concept of Living Labs and user-generated services.


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