Compendium of Innovative E-government Practices

Volume V

image of Compendium of Innovative E-government Practices

As information and communication technologies (ICTs) are dramatically changing the lives of people around the world, governments must come to grips with finding solutions that will increase public value to their citizens. This publication creates a venue for promoting innovative e-government solutions, services and products developed by public institutions across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry. It covers a wide range of innovative practices, such as citizens service delivery, e-participation, information access, e-health, information sharing/access, crisis management, e-accounting, e-commerce, e-customs, e-petitioning, e-voting, e-education, e-justice, e-procurement, e-taxation, e-inclusion, e-environment, gender equality, government portal, government intranet, sustainable development, open government data, etc.




Living in an agriculture-based country, agribusiness actors in Indonesia were struggling to obtain sufficient information to remain economically and efficiently sustainable. To solve the problem, the Ministry of Agriculture established the ePetani portal in 2010 to make agricultural information, such as agricultural statistics database, database on agricultural export-import, and agricultural price information available to the public. Accessing the portal agribusiness actors, especially farmers, extension workers and traders, can easily gather information they need in conducting their daily activities. At the same time, using the multimedia portal and other web-links provided by the integrated system, those customers can also share ideas with other users, as well as file e-complaints facilitating the use of online information to improve the quality and efficiency in farming and agricultural trading.


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