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Good practices and innovations in public governance

United Nations public service awards winners and finalists 2012-2013

image of Good practices and innovations in public governance
This publication provides an overview of 91 successful innovations in governance and public administration from 38 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of this book is to disseminate, through descriptive case studies, information about innovative practices by looking at the problem that led to an innovation; the solution that was designed and implemented to respond to the specific challenge; the actors and steps involved in the innovation process, and lessons learned. Learning more about how public institutions from around the world have solved difficult governance challenges can be a powerful and inspirational tool for those engaged in improving public sector performance.

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Acknowledgments

This publication was produced under the leadership of John-Mary Kauzya, Chief Public Administrator Capacity Branch (PACB) of the United Nations Department of Economic and Social Affairs (UNDESA) until 2012. The substantive editors for this publication are Adriana Alberti and Sirkka Nghilundilua. Nathan Henninger, DPADM’s Outreach, Publishing and Communications Coordinator, has conceptualized and coordinated the publication of this E-book edition, and liaised with the United Nations Department of Information which implemented it.

English

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