Foreword

E-government – once a bold experiment and now an important tool for public sectortransformation – has progressed to the point where it is now a force for effective governanceand citizen participation, both at national and local levels. This is important. Untilgovernments have the capacity to lead development efforts and deliver services that fullyrespond to the needs of citizens, the achievement of the internationally agreed developmentgoals will continue to elude us. With the Millennium Development Goal timehorizon of 2015 quickly approaching, it is no longer a question of whether we can affordinformation and communications technology in health, education, environmental protectionand a multitude of other areas, but where to deploy them first and how rapidlygains can be realized.

Sustainable Development Goals:

Peace, Justice and Strong Institutions