United Nations E-Government Survey 2016

E-Government in Support of Sustainable Development

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Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government Survey (“the Survey”). Now in its ninth edition, the Survey provides an analysis of emerging public administration trends and issues and of how e-government can support the realization of the internationally agreed development agenda and goals. The Survey offers insights about common challenges, broad trends and different strategies in e-government development among regions and across countries. By tracking the progress of countries globally over time, the Survey seeks to better understand the challenges and opportunities that the Member States face in developing their e-government programmes.




The year 2015 marked a milestone in efforts to eradicate poverty and promote prosperity for all people on a safe planet. With the adoption of the 2030 Agenda for Sustainable Development and other major international commitments, we embarked in an unprecedented endeavour to transform our world. The 2030 Agenda is centred on a set of far-reaching and peoplecentred universal Sustainable Development Goals (SDGs). Reaching these goals in all countries and creating peaceful, just and inclusive societies will be extremely difficult in the absence of effective, accountable and inclusive institutions. Institutions need to be capable and equipped to adapt the Agenda to the national situation. They need to be able to mobilize the society and the private sector in implementing the SDGs. Capacities and innovation will be required to promote policy integration, enhance public accountability, promote participation for more inclusive societies as well as ensure equitable and effective public services for all, particularly for the poorest and most vulnerable groups. ICT and e-government are important tools to realize these objectives.


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