United Nations E-Government Survey 2016

E-Government in Support of Sustainable Development

image of United Nations E-Government Survey 2016

Since 2001, the United Nations Department of Economic and Social Affairs (DESA), Division for Public Administration and Development Management (DPADM) has published the United Nations E-Government Survey (“the Survey”). Now in its ninth edition, the Survey provides an analysis of emerging public administration trends and issues and of how e-government can support the realization of the internationally agreed development agenda and goals. The Survey offers insights about common challenges, broad trends and different strategies in e-government development among regions and across countries. By tracking the progress of countries globally over time, the Survey seeks to better understand the challenges and opportunities that the Member States face in developing their e-government programmes.



World e-government rankings

The evolution and diffusion of technology has brought about a revolution in the way people live, work, care for others, and interact. Information communication technologies (ICTs) in particular, have become a part of everyday life. In areas of human development such as health, education and social services, the use of ICTs has become ever more pervasive and is driving improvement in people’s lives. Digital divides and disruptions1 are changing the fabric of many societies in a digitally dependent world.


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error