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Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

image of Export Quality Management

This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

English Spanish, French

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Environmental management systems

Organizations around the world as well as their stakeholders are becoming increasingly aware of the need for environmental protection. To enable organizations to manage environmental issues proactively, ISO has developed the ISO 14000 family of environmental management standards. Its two main standards are: ‘ISO 14001:2004 Environmental management systems - Requirements with guidance for use’ and ‘ISO 14004:2004 Environmental management systems General guidelines on principles, systems and support techniques’.

English French, Spanish

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