Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

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This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

English Spanish, French


What should I do in regard to measurements if I want to be certified according to ISO/IEC 9001:2008?

Measurements are part of quality management systems. According to clause 7.6 of ISO 9001:2008, you have to determine which measurements are necessary and which measurement devices are needed to provide evidence of conformity of a product to determined requirements. Starting from the product you are manufacturing, you must identify the parameters to be measured and monitored during production. You could begin with the inspection of incoming material and parts or components which should be checked for compliance with specifications.

English Spanish, French

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