Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

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This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

English Spanish, French


How can I keep abreast of changes in technical requirements of interest to me?

Keeping abreast of changes in technical requirements is of the same vital importance to the exporter as obtaining the original information. There are many examples of bankruptcy among industries in developed and developing economies alike because they did not keep track of the changes in the marketplace. This is especially true of fast-moving technologies such as electronics, but many and profound changes have taken place overthe last decade even in such areas as food safety and building materials.

English French, Spanish

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