Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

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This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

English Spanish, French


Which standards are required by some purchasers to address social, environmental and ethical concerns?

Ethical, environmental and social concerns arising from the design, manufacture and supply of products have risen steeply over the last few decades. Suppliers can no longer ignore these concerns, and in many markets products have to be shown to comply with technical requirements related to such issues. The technical requirements may be provided in public as well as private standards and in some cases have found their way into technical regulation and SPS measures.

English French, Spanish

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