Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

image of Export Quality Management

This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

English Spanish, French


Other management systems

The rising concerns of customers in developed countries about inhumane working conditions in developing countries led to the creation in 1997 of the SA 8000 standard on social accountability. The purpose of developing this standard was to draw up a universal code of practice for labour conditions, so that consumers in developed countries could be confident that the goods they were buying - in particular clothes, toys, cosmetics and electronic goods - had been produced in accordance with good labour practices.

English Spanish, French

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