SME Competitiveness Outlook 2018

Business Ecosystems for the Digital Age

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New technologies like advanced robotics, 3-D printing, big data and the internet of things are rapidly changing the way in which firms do business. A strong business ecosystem is necessary to manage this change. This year’s SME Competitiveness Outlook tells how to build it. The report combines data analysis, academic insights, thought leader views and case studies. It provides information and guidance for policymakers, businesses, and trade and investment support institutions.



Embracing change for business ecosystem 4.0

The digital revolution has already transformed our economies and society. It has transformed the way in which information is generated and accessed to such an extent that some have argued that data is ‘the new oil’. New technologies and tools have entered our daily lives at home and in the workplace. Companies have new ways of doing business, and digital platforms now provide services that used to be the bread-and-butter of retailers, travel agents, banks and trade and investment support institutions (TISIs). These changes are creating immense opportunities for many. At the same time, however, they pose risks to economic growth and inclusiveness where the business ecosystem is not set up to harness the power of new technological possibilities.


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