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The SME and Information Technology

A Practical Study of SMEs at the IT Frontier

image of The SME and Information Technology

This study identifies critical factors preventing small and medium-sized enterprises (SMEs) in developing countries from making optimal use of Information Technology (IT). It provides recommendations for SME support institutions as a basis for designing technical assistance services for the business sector. The publication also presents case studies illustrating active participation of trade support institutions in Africa, Asia and Latin America.

English Spanish, French

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Summary

In the new millennium, SMEs are being increasingly challenged to take up the gauntlet of competition in the international arena. In this scenario, the best defence lies not only in efficient production but also in access to superior information and skills, as well as the ability to communicate and present an effective image for the firm. In all these aspects and many others, information technology provides a practical solution.

English French, Spanish

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