TPO Best Practices

Strengthening the Delivery of Trade Support Services

image of TPO Best Practices

Successive World Conferences of TPOs have sought to debate, identify and document best practice for TPOs. Delegates at the Fourth World Conference of TPOs in Beijing, in May 2002, thought that we should have a mechanism for a frequent exchange of best practice information. Since then, ITC has invited TPOs around the world to contribute their best practice examples. The response has been very encouraging: some 38 TPOs responded and 42 best practices were selected from 22 TPOs for this publication.

English Spanish


Sources of revenue

The underlying rationale for the establishment of a TPO is developmental: to help firms become more competitive and increase their exports. Profitable firms can offer sustainable employment opportunities. TPOs are not profit-making agencies but, as they offer services to business and may be perceived to be in competition with the private sector in delivering such services, governments expect them to generate some revenue and to be less reliant on the taxpayer. TPOs that have introduced charging have found that this ensures that the client appreciates the value of the service provided, demands better quality service from the TPO, and is more selective about the services sought. ‘Sources of revenue’ is therefore a perennial topic which TPOs seek to address.

English Spanish

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error