Trade in Services

An Answer Book for Small and Medium-Sized Exporters

image of Trade in Services

Services have played an important role in world trade for centuries. However, in the past 40 years, the focus of the services trade has shifted away from facilitating the trade in goods to trading in the services themselves. Dramatic changes in communications and transportation technologies have made this possible. While exporters of goods and services face similar challenges, services exporters have to deal with unique issues, many related to their intangible nature. This guide addresses these issues and offers practical and relevant advice to small and medium-sized enterprises to help them improve their export performance or enter new markets.

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What is an environmental management system and what is ISO 14000?

An environmental management system (EMS) forms part of a company’s overall management system. It is used to develop the company’s environmental policy and to ensure that it complies with that policy. EMS provides a framework for the firm to identify those aspects of its business that have a significant impact on the environment, to set objectives and targets to minimize this impact, and to develop programmes for achieving targets as well as other operational control measures to ensure compliance with the firm’s environmental policy.

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