Executive summary
- Author: United Nations Economic Commission for Europe
- Main Title: Tools for Asset Management – TEM Recommendations for Road Operators , pp ix-ix
- Publication Date: August 2021
- DOI: https://doi.org/10.18356/9789210055512c005
- Language: English
Public sector organizations are increasingly being subjected to both legislative and competitive pressures forcing them to reconsider their relationships with users and customers in order to develop a more overt customer orientation (as the primary driver of organizational performance). The creation of value supports the development of a customer orientation and is a requirement to which public sector organizations are increasingly adapting. This applies to all sectors of the economy, including the road sector.
© 2021 United Nations
ISBN (PDF):
9789210055512
Book DOI:
https://doi.org/10.18356/9789210055512
Sustainable Development Goals:
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