Executive summary

The main objective of the World Public Sector Report 2005 is to discuss the critical role of people and human resource management (HRM) in effective public administration, with a particular focus on developing countries and transition economies. It is people, coordinated by institutions, who deliver public services. How effectively government institutions align the behaviour of staff with the public interest is determined primarily by the capacity, motivation and integrity of human resources and the quality of leadership. In other words, people are the lifeblood of the public service. This underscores the need to value people highly and to develop and manage human resources with great care.

Sustainable Development Goals:

ALL SDG Goals