Revisiting the development potential of e-commerce

E-commerce is rapidly transforming the way in which enterprises are interacting among each other as well as with consumers and Governments. As a result of changes in the landscape of ICTs, e-commerce is now growing rapidly in several emerging markets and developing economies. There is growing evidence that the use of e-commerce has a significant impact on firm performance, especially on micro and small enterprises and in the services sector. Against this background, the Information Economy Report revisits the potential opportunities and risks of e-commerce and examines how countries can benefit more from it. This introductory chapter sets the stage.

Related Subject(s): Economic and Social Development