Bridging the digital divide by reaching out to vulnerable populations

Sustainable development cannot be reduced to environmental protection alone. Socioeconomic factors are just as important, and so are the institutional frameworks undergirding development and development management initiatives. Social exclusion and lack of adequate access to public services can significantly undermine sustainable development. E-government, in improving public service provision and delivery, and in promoting inclusion – with due regard to the needs of vulnerable populations – can be instrumental in mitigating the eff ects of exclusion and improving people’s livelihoods. E-government, in this sense, is instrumental in promoting a sustainable development that is for the people.

Sustainable Development Goals:

Peace, Justice and Strong Institutions