World e-government rankings
- Author: United Nations
- Main Title: United Nations E-Government Survey 2010 , pp 57-82
- Publication Date: September 2010
- DOI: https://doi.org/10.18356/a3e56396-en
- Language: English
The United Nations E-Government Survey 2010 finds that citizens are benefiting from more advanced e-service delivery, better access to information, more efficient government management and improved interactions with governments, primarily as a result of increasing use by the public sector of information and communications technology. Most countries have published a tremendous amount of information online, many going beyond basic websites to provide national portals that serve as a major starting point for users to connect to government services in different ministries. At the same time, many developing countries need to devote additional energy to transactional services as well as the electronic means of engaging citizens in public consultation and decision-making.
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