The Colombian outsourcing and offshoring industry: The effects of institutions and agglomeration economies

While the Latin American outsourcing and offshoring industry is largely dominated and overshadowed by Argentina, Brazil and Mexico, and, Colombia is emerging as a major challenger. Global and local companies are expanding their operations to mid-sized cities in the country. There is also some evidence that the Colombian outsourcing industry is slipping into a higher gear and moving towards high-value, data and knowledge based services. In this paper, we examine formal and informal institutions and the factors associated with economies of agglomeration in the Colombian outsourcing and offshoring industry.

Related Subject(s): Economic and Social Development