Managing regulatory reform

Services are widely subject to domestic regulation. This partly reflects key differences between the nature of goods and services. If, for example, a consumer buys a television that doesn’t work, depending upon local consumer protection laws he or she can take it back to the shop where it was bought and have it replaced, or perhaps receive a refund. But as services are supplied and consumed simultaneously, poor quality services cannot be taken back to the supplier.

Sustainable Development Goals:

Industry, Innovation and Infrastructure

Peace, Justice and Strong Institutions