Introduction

The adoption of ICT in the public sector, particularly through e-Government initiatives, has become a policy priority for many developing country governments. The increased level of international attention on e-Government promotion combined with national efforts to streamline its public service led to a dramatic expansion of e-Government provision worldwide in recent years. According to the UN e-Government Development Index 2010, 98% of governments have online presence either by having a national portal or ministry websites (UN DESA, 2010). The overall quality of e-Government service has also changed significantly across the globe, driven by the advancement of more inclusive technologies such as Web 2.0, as it moves away from a oneway information provision to a more interactive and participatory forum.

Related Subject(s): Women and Gender Issues