Institutional framework

The Ministry of Economic Affairs and Recovery is primarily responsible for designing and implementing public policies in the field of consumer protection. However, other ministries also have the power to take on this task, and oversee specialized bodies, or regulatory bodies, that have specific, well-defined competencies in the field of consumer protection. The Ministry of Consumer Affairs includes a department responsible for monitoring and sanctioning practices that are contrary to consumer protection rules. Officials – often sworn officers – carry out field missions, either alone or in collaboration with experts in the sector concerned (engineers, senior technicians) and, where necessary, with the support of the State’s security services.

Sustainable Development Goals:

Industry, Innovation and Infrastructure