The Imperative of E-Government

Governments are increasingly becoming aware of the importance of employing e-government to improve the delivery of public services to the people. This recognition has come about as a result of two recent interrelated phenomena. First, the rapid pace of globalization has interwoven the intra-country trade, investment and finance opportunities of the world into transnational networks, with countries seeking new ways to provide more competitive products and services. Second, recent advances in Information and Communication Technology (ICT) have presented new approaches for the integration of these networks and the improvement of the efficiency of businesses and services worldwide. Led by the private sector, innovative applications have highlighted the potential of using ICT to reduce costs and improve the productivity and efficiency of transactions. In the process, the revolution in information technology has made unprecedented amounts of information available around the globe, leading to an expanded global marketplace for goods, services and ideas.

Sustainable Development Goals:

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