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- World Public Sector Report 2010
- Chapter
Promoting Citizen-Centric Public Service Delivery in Post-Conflict Situations
- Author: United Nations Department of Economic and Social Affairs
- Main Title: World Public Sector Report 2010 , pp 105-121
- Publication Date: January 2012
- DOI: https://doi.org/10.18356/9789210553056c011
- Language: English
This chapter looks at the challenges and strategies involved in rebuilding capacities for public service delivery. In particular, the chapter analyses the benefits of a multi-stakeholder approach and the crucial role that information and communication technologies (ICTs) can play.
© 2010 United Nations
ISBN (PDF):
9789210553056
Book DOI:
https://doi.org/10.18356/9789210553056
Sustainable Development Goals:
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