1945

E-Participation

Information and Communication Technologies have raised citizens’ expectations of their government. Citizens now expect to be directly involved in designing government programmes and services. At the various stages of the policy process, from elections to policy planning and implementation, citizens are becoming increasingly involved, through various participatory tools, such as focus groups, design sessions, hands-on testing and e-participation tools. E-participation is one tool that enables governments to dialogue with their citizens. By enhancing government’s ability to request, receive and incorporate feedback from constituents, policy measures can be better tailored to meet the needs and priorities of citizens.

Related Subject(s): Democracy and Governance
Sustainable Development Goals:
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