Acknowledgements

This answer book was written by Dorothy I. Riddle, President and Chief Executive Officer of Service-Growth Consultants Inc., Vancouver, Canada for the International Trade Centre (ITC). It was prepared under the guidance of Doreen Conrad, Head, ITC Trade in Services Unit, and Sarah McCue. Peter Walters, Director of the ITC Division of Product and Market Development, provided strategic direction.

Sustainable Development Goals:

Industry, Innovation and Infrastructure

Peace, Justice and Strong Institutions