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Model questions and questionnaires for measuring ICT use in businesses

217. This chapter presents model questions corresponding to the core ICT use indicators that were introduced in Chapter 4, including those added in this revision. It also discusses the structure of modules and questionnaires that could be adapted by countries planning on including an ICT use module in an existing business survey or undertaking a stand-alone survey. Two questionnaires are presented in this chapter: the model questionnaire on ICT use by businesses, and the model questionnaire for exports of ICT-enabled (or digitally delivered) services.

Sustainable Development Goals:
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