Engaging people through e-participation

While e-participation is still an evolving concept, there is vast evidence that e-participation technologies expand opportunities for civic engagement, including increased possibilities for people to participate in decision-making processes and service delivery to make societies more inclusive. It helps connect “citizens with one another and with their elected representatives” (Macintosh, 2006). E-participation can be defined “as the process of engaging citizens through ICTs in policy, decision-making, and service design and delivery in order to make it participatory, inclusive, and deliberative” (UNDESA, 2013).

Sustainable Development Goals:

Peace, Justice and Strong Institutions