Government

The concept of electronic government (e-government) relates to the functions and objectives of the executive branch in a State (as a complement to the judicial and legislative branches) and, therefore, to the use of ICT in public administration. This chapter is based on an analytical framework that considers semantic, organizational, technical and governance aspects of e-government policies, so as to assess their level of development in Latin America and the Caribbean. Some significant results are also highlighted, such as increased government transparency and efficiency through the use of electronic public procurement systems. The evidence presented indicates that the use of ICT in public administration produces major benefits for society at large, be it indirectly or directly.

Sustainable Development Goals:

Industry, Innovation and Infrastructure