Compendium of Innovative E-government Practices

Volume V

image of Compendium of Innovative E-government Practices

As information and communication technologies (ICTs) are dramatically changing the lives of people around the world, governments must come to grips with finding solutions that will increase public value to their citizens. This publication creates a venue for promoting innovative e-government solutions, services and products developed by public institutions across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry. It covers a wide range of innovative practices, such as citizens service delivery, e-participation, information access, e-health, information sharing/access, crisis management, e-accounting, e-commerce, e-customs, e-petitioning, e-voting, e-education, e-justice, e-procurement, e-taxation, e-inclusion, e-environment, gender equality, government portal, government intranet, sustainable development, open government data, etc.



Antigua & Barbuda

The implementation of E-GRIP in Antigua & Barbuda is part of a regional approach promoting e-government solutions for better efficiency, quality and transparency of public services. For the country, this initiative is piloted by the Ministry of Information under the umbrella of the E-GRIP Committee. With the aim of modernizing the public sector, the government is responding to citizens’ demands for greater responsiveness and availability of public services to them. This framework is a direct link to organizational performance and effectiveness concerned with placing citizens at the center of policy-makers’ considerations. Thus, in this nexus, citizens are also agents of change in the co-creation of ownership and accountability.


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