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What are national quality awards? Are they relevant for SMEs?
- Auteur: Centre du commerce international
- Main Title: Export Quality Management
- Date de Publication : mars 2012
- DOI: https://doi.org/10.18356/d44fb90f-en
- Language: Anglais Espagnol, Français
National quality awards (NQA) play an important role in promoting and rewarding excellence in organizational performance. In the short history of the development of NQAs, three awards have played a key role. They are the Deming Prize (Japan, 1951), the Malcolm Baldrige National Quality Award (United States, 1987) and the EFQM (European Foundation for Quality Management) Excellence Award (Europe, 1992). Many countries have modelled theiraward programmes on these three awards.
© United Nations
ISBN (PDF):
9789213614891
Book DOI:
https://doi.org/10.18356/8ea16e99-en
Related Subject(s):
Commerce international et finance
Sustainable Development Goals:
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