1945

Public sector organizations are increasingly being subjected to both legislative and competitive pressures forcing them to reconsider their relationships with users and customers in order to develop a more overt customer orientation (as the primary driver of organizational performance). The creation of value supports the development of a customer orientation and is a requirement to which public sector organizations are increasingly adapting. This applies to all sectors of the economy, including the road sector.

/content/books/9789210055512c005
dcterms_title,dcterms_subject,pub_keyword
-contentType:Journal -contentType:Contributor -contentType:Concept -contentType:Institution
10
5
Chapter
content/books/9789210055512
Book
false
Loading
This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error
aHR0cHM6Ly93d3cudW4taWxpYnJhcnkub3JnLw==