Acknowledgements

This report was prepared in the context of the UNCTAD technical cooperation project “Delivering digital trading infrastructure and online dispute resolution for consumers as means to improve international trade and e-commerce” by Juthamas Thirawat and Supruet Thavornyutikarn, consultants, as part of a team comprising Alex Chung, Consumer Policy and Law Expert, Ana Cândida Muniz Cipriano, Legal Officer, Arnau Izaguerri, Legal Officer, Valentina Rivas, Programme Management Officer, and Ying Yu, Legal Officer, under the guidance and leadership of Teresa Moreira, Head, Competition and Consumer Policies Branch, Division on International Trade and Commodities, UNCTAD. Comments and suggestions were provided by Thomas Van Giffen, Economic Affairs Officer, UNCTAD.

Sustainable Development Goals:

Industry, Innovation and Infrastructure

Reduced Inequalities

Responsible Consumption and Production